Please ensure to read this made-to-order policy & the product page (of the garment you are intending on purchasing) carefully before committing to your purchase and placing an order.
Once an order has been placed & production commenced, all orders cannot be cancelled or refunded under any circumstance, including: unexpected delays, change of mind, sizing changes or sudden cancellations.
Important Disclosure 1 – Custom Measurements: If you provide your measurements and/or customisations when placing your order, this dress will be made specifically for your body shape & will be a one-off piece. Due to this, in addition with the above cancellation policy, your one-off produced piece cannot be returned under any reasoning, as we are unable to re-sell any custom-made products.
Important Disclosure 2 – Colour & Fabric: As the garment is being made from scratch at different points in time, Made-to-order garments may differ in colour to the original cut as displayed on the website. This is due to fabric sourcing where an entirely new batch of fabric has been used. Even though the colour of the fabric sourced is as close as possible to the original colour shown, we will not be held liable for any minor variations in colour.
Important Disclosure 3 – Slight Adjustments: Construction of made-to-order garments can change without formal notice. Slight adjustments may include but not limited to stitching, dress internals ie. padding/boning/lining, straps & zippers.