WHAT IS MADE-TO-ORDER?

WHAT DOES MADE-TO-ORDER MEAN?

IT’S SUSTAINABLE

 

The future of fashion is in the choices we make. This is why we have chosen our made-to-order methods instead of mass-producing gowns for ready-to-wear fashion. In doing this we minimise the effects from our emissions footprint and we create a one-of-a-kind beautiful gown made special for one bride at a time.

WASTE REDUCTION

 

By not carrying a massive ready-to-wear inventory and instead creating a gown only when a bride places her order, we manage to reduce waste. Time and materials aren’t wasted on producing a large amount of standard sizes – that often never get worn!

IT’S COST EFFECTIVE

 

It also means we save on high mass-production costs and put more time and money into each individual order. We can also create more on-trend styles at a faster pace to appease our brides and the ever-evolving trends in the bridal industry.

ELAVONZA MADE-TO-ORDER SUMMARY

Please kindly note that ELAVONZA creates made-to-order gowns for their bridal and bridesmaid styles. Accessories and leather gifts are not included as made-to-order items.

The purpose of our made-to-order system is to create less waste and competitive prices for you. We also want to give you the opportunity to confirm your bust/waist/hip measurements at the time of purchase. This is to ensure that you are ordering a bridal gown in your ideal fit.

All made-to-order bridal and bridesmaid gowns will be produced and despatched in 4-6 months from the date of order placement.

The timeframe stated includes order processing and shipping time. If you are working with a short timeframe, please enquire with our team to make sure a rush order can be accomodated. We will need to confirm that all of the fabric necessary to make your order is available in your timeframe.

Once production is finished, we will then contact you to confirm shipping details and your order will be shipped via DHL Express.

 

WHAT IS A MADE-TO-ORDER ITEM?

 

We do not keep any of our ELAVONZA bridal or bridesmaid gowns in stock. Your ELAVONZA gown is considered a made-to-order garment regardless of whether your purchase consisted of a standard size (without you providing any measurement specifications) OR if your purchase did consist of a specific measurement request. Every single gown is made for the customer once their order has been placed.

Prices are indicative as per each product page. However, in the event you are outside of our listed standard size range when providing your measurements for a made-to-order gown, you may incur additional production fees. You will be contacted if production fees might need to be applied to your order.

 

IS THERE A CHANCE YOU MIGHT HAVE A MADE-TO-ORDER GOWN IN STOCK?

Made-to-order means our gowns are not in stock and only commence production once a bride has placed an order. We do not regularly carry any of our made-to-order items in stock.

 

 

WHAT CAN I CUSTOMIZE FOR MY GOWN?

Made-To-Order products can be altered based on your following measurements only:

1. BUST: Place the tape around your body at the fullest part of your bust, keeping the tape level.

2. WAIST: The smallest part of your torso, located above your hips. Measure around the narrowest point, generally a few centimetres above your belly button.

3. HIPS: Keeping the tape level, measure around your body from the fullest part of your bottom.

 

Please refer to our STANDARD SIZE GUIDE for further information on each of the above measurements to determine your best size. If you are closer to one size for a bust measurement (for example), and closer to another size for the hip measurement, please let our team know so we can make your dress as close to your measurements as possible.

 

CAN I MAKE FURTHER ADJUSTMENTS?

Made-to-order gowns can be further customized in the following ways for a fee (Please contact us for pre-approval before placing your order):

– Add/Remove a slit

– Add/Remove sleeves

– Add/Remove additional lining

 

WHAT CANNOT BE CUSTOMIZED?

Our sale items, accessories and earrings cannot be customized.

 

CANCELLATION POLICY

Please ensure to read this made-to-order policy & the product page (of the garment you are intending on purchasing) carefully before committing to your purchase and placing an order.

 

Once an order has been placed & production commenced, all orders cannot be cancelled or refunded under any circumstance, including: unexpected delays, change of mind, sizing changes or sudden cancellations.

 

Important Disclosure 1 – Custom Measurements: If you provide your measurements and/or customisations when placing your order, this dress will be made specifically for your body shape & will be a one-off piece. Due to this, in addition with the above cancellation policy, your one-off produced piece cannot be returned under any reasoning, as we are unable to re-sell any custom-made products.

 

Important Disclosure 2 – Colour & Fabric: As the garment is being made from scratch at different points in time, Made-to-order garments may differ in colour to the original cut as displayed on the website. This is due to fabric sourcing where an entirely new batch of fabric has been used. Even though the colour of the fabric sourced is as close as possible to the original colour shown, we will not be held liable for any minor variations in colour.

 

Important Disclosure 3 – Slight Adjustments: Construction of made-to-order garments can change without formal notice. Slight adjustments may include but not limited to stitching, dress internals ie. padding/boning/lining, straps & zippers.

 

CAN I RETURN MY GOWN?

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SUSTAINABLE

 

Made-to-order gowns means we

create sustainable fashion.

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